Guildford Spares processes orders via two secure payment methods:

1. Bank Transfer – Direct deposit to our company bank account
2. PayID– Fast, secure payments through the New Payments Platform (NPP)

These payment methods have been selected to provide you with secure, reliable options while minimizing transaction fees and processing times.

Payment Security

Your financial security is our priority. By utilizing Bank Transfer and PayID Payment methods exclusively, we eliminate the need to collect, process, or store any credit card information.

Guildford Spares does not store any of your financial details.

When you make a payment to Guildford Spares:

• You’ll receive our bank account details through secure channels
• You control the payment process through your own banking interface
• Your banking credentials remain solely with you and your financial institution
• Transaction records are maintained securely in accordance with Australian privacy laws

Payment Verification

Guildford Spares reserves the right to require identification to verify payment transactions.

All orders are monitored for security purposes, and Guildford Spares works closely with law enforcement should any unauthorized or fraudulent transaction be identified.

Payment Instructions

When making a payment to Guildford Spares:

Bank Transfer

• Use the bank account details provided in your order confirmation
• Include your order number as the payment reference
• Allow 1-2 business days for the payment to be processed and confirmed

PayID Payment

• Use the PayID or account details provided in your order confirmation
• Include your order number as the payment reference
• Benefit from near-instant payment confirmation

Order Processing

Your order will be processed as soon as your payment is confirmed in our system. You will receive an email notification when your payment has been successfully received, and your order is being prepared for dispatch.

Questions or Concerns?

If you have any questions or need assistance with a return, our customer service team is here to help:

• Email: contact@guildfordspares.com.au
• Phone: +61489981682
• Address: 242 Guildford Rd, Guildford NSW 2161, Australia
• Website Contact Form: https://guildfordspares.com.au/contact-us/

We appreciate your business and are committed to ensuring your satisfaction with Guildford Spares. Thank you for shopping with us!

Last Updated: March 3, 2025