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$ NZDPrivacy Policy
Last Updated: February 18th, 2025
Guildford Spares (“Company,” “We,” “Us,” or “Our”) is committed to protecting your privacy. This Privacy Policy describes Our policies and procedures regarding the collection, use, and disclosure of Your personal information when You use Our Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with capitalized initials have specific meanings as defined below, applicable whether they appear in singular or plural form.
Definitions
- Account: A unique profile created for You to access Our Service.
- Affiliate: Any entity controlling, controlled by, or under common control with Us.
- Company: Guildford Spares PTY Ltd.
- Cookies: Small files stored on Your device to track browsing history and activity.
- Country: Australia & New Zealand.
- Device: Any internet-enabled device such as a computer, smartphone, or tablet.
- Personal Data: Any information relating to an identifiable individual.
- Service: The website and related customer services provided by Guildford Spares.
- Service Provider: Third parties processing data on behalf of the Company.
- Usage Data: Data collected automatically regarding how the Service is used.
- Website: https://guildfordspares.com.au
- You: The individual, business, or legal entity using the Service.
2. Collection and Use of Your Personal Data
Types of Data Collected
Personal Data
When using Our Service, You may be asked to provide certain personally identifiable information, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping addresses
- Payment details (processed securely by third-party providers)
- Unique username and password for account creation
Usage Data
Usage Data is collected automatically and may include:
- Internet Protocol (IP) address
- Browser type and version
- Pages visited and time spent on the Website
- Device and operating system information
- Referring website addresses
Tracking Technologies and Cookies
We use Cookies and similar technologies to track activity on Our Website and enhance user experience. These include:
- Essential Cookies: Required for core functionality, such as authentication and security.
- Performance Cookies: Help analyze usage and improve the Service.
- Functional Cookies: Store preferences, such as language or login details.
- Advertising Cookies: Deliver relevant advertisements to You.
You can configure Your browser to refuse Cookies; however, some Website features may not function properly without them.
3. How We Use Your Personal Data
We may use Your information for the following purposes:
- Service Operation: To maintain and improve Our Service.
- Account Management: To manage Your registration and customer interactions.
- Order Fulfillment: To process purchases, returns, and refunds.
- Customer Support: To respond to inquiries and resolve issues.
- Marketing and Communications: To send promotional emails, offers, and service updates (opt-out available).
- Fraud Prevention: To detect, prevent, and address security concerns.
- Legal Compliance: To comply with applicable laws and regulations.
4. Data Retention and Security
We retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We adhere to the 13 Australian Privacy Principles (APPs) and take security measures to protect Your data, including encryption, access controls, and secure storage.
5. Sharing and Disclosure of Your Data
We may share Your Personal Data with:
- Service Providers: To facilitate transactions and improve the Service.
- Business Partners: For joint marketing promotions (subject to consent).
- Legal Authorities: If required by law or in response to legal requests.
- Corporate Transactions: In case of mergers, acquisitions, or asset transfers.
We do not sell or trade Your Personal Data to third parties.
6. Your Privacy Rights
Under Australian privacy law, You have the right to:
- Access the Personal Data We hold about You.
- Request corrections to inaccurate or incomplete information.
- Withdraw consent for marketing communications.
- Request data deletion (subject to legal obligations).
To exercise these rights, contact Us at contact@guildfordspares.com.au.
7. Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect Personal Data from minors. If You believe a child has provided Us with their information, please contact Us, and We will take appropriate action.
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage You to review their policies before providing any information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We will notify You of significant changes via email or a Website notice.
10. Contact Us
If You have any questions about this Privacy Policy or wish to exercise Your privacy rights, please contact Us:
- Email: contact@guildfordspares.com.au
- Phone: +61489981682
- Address: 242 Guildford Rd, Guildford NSW 2161, Australia
- Website Contact Form: https://guildfordspares.com.au/contact-us/
Thank You for choosing Guildford Spares. Your privacy is important to Us!